Customer Testimonials

"We are very pleased with your technical support department. Peter solved the problem which we were experiencing with tape backups in a quick and courteous manner. It was a pleasure working with him and your company. Thank you for your quick and complete response." Susan Lau, IT Director
San Francisco, California


"EconRam Systems offers great service at unbeatable low prices. They are a true credit to any business. I have not been so thouroughly satisfied with this kind of personal service in many years. Thank you.." Donald Batovsky, Vice President, Information Technology, 
Bridgeport, West Virginia


"My experience with EconRam Systems has been a very positive one. This company is very customer oriented! I recently ordered an incorrect drive through econram.com which was not compatible with my unit. When I called them about my mistake they were really helpful in resolving my issue. I was sent the drive that I actually needed the very next day and getting an RMA was a breeze. In a world that is very product oriented, it's a pleasure to work with a company that cares so much about customer satisfaction." Robert Saldano, Director of Data and Performance Management
Prescott Valley, Arizona


"After nearly a decade in the IT field, it is quite rare to find the level of support I've found with Econram, in terms of technical/product knowledge, quick response, and personal interaction. The continued correspondence during the systems configuration period was indicative of nothing less than professional excellence." Leslie Conlan, Manager, Infrastructure Technology Services
Dartmouth, Massachusetts


"Econram Systems has always been extremely helpful from the sales department to technical support. Would highly recommend to colleagues who are looking for great products from a great company." Frank Cloutier, CIO and Senior Vice President, Global Operations
Rochester, Minnesota


"Service plays a large part in my decision to choose a vendor. In these times when the level of service that companies are willing to deliver has dwindled, Econram is an exception and has proven that good service does still exist." Chris L. Armstrong, VP of Infrastructure Services
Lawrence, Massachusetts


"I wanted to give you an update on the new disk drives. Monday I was able to add the new drive with no issues and started sending my backups that night. About 1/2 hour ago Jack helped me swap out the drive that I was having problems with. Everything went smoothly and I am in the process of moving data to it.

I have been working in customer service for 30 years and I want you to know that the service I received was excellent. I can be a tough customer at times, but with your company I had no reason to be tough. As I move forward in this position I look forward to working with you on solutions to our company needs. I want to thank you and the tech team for all your help." Travis Geddings, Lead Systems Engineer
Greensboro, North Carolina


"After years of fighting to keep mission critical servers on line, I recommend that an IT staff not risk its company’s profit, future and brand image on anything but EconRam Systems!" Michael Cox, CFO
Jacksonville, Texas
 

"EconRam Systems has given us sizable savings because we accomplished our goals without greatly increasing our budgets, both capital and expense." Glenn Rochlin, CIO, Group Head Technology & Operations
Irvine, Ca


"As an IT Consultant to several companies, I am extremely busy with many ongoing projects, often working very late into the evening, early morning hours and on weekends. There is only one vendor I can count on to respond to my calls during off hours to keep my business running - EconRAM Systems. I rely on them as my IT solution provider of choice." Patrick McKullen, Senior IT Consultant
Chicago, Illinois


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